We are a specialist health and social care barristers chambers with significant experience in dealing with social care regulators including the Care Quality Commission (CQC) and other regulators.
As the risk of coronavirus recedes, the Care Quality Commission (CQC) has published an update for care providers about its evolving approach to monitoring.
During the height of the pandemic, the CQC developed its Emergency Support Framework (ESF). The framework is a structured framework for the regular conversations that inspectors are having with providers and covers the following four areas:
- Safe care and treatment
- Staffing arrangements
- Protection from abuse
- Assurance processes, monitoring, and risk management
The ESF has been described as “an adaptation of our usual regulatory approach to the new reality.”
As the pandemic is receding however, the CQC chief executive, Ian Trenholm, talking about the CQC’s ‘evolving approach’ to monitoring said:
“From September we’ll be introducing a Transitional Regulatory Approach. This will be a flexible, iterative, approach that brings together the best of our existing methodologies with learning from our COVID-19 response, in a way that enables us to better deliver our purpose. Importantly this will include us visiting providers.”
The impact of the new ‘Transitional Regulatory Approach’ will have an impact on monitoring approaches by the CQC. Mr Trenholm continued:
“From September we will develop our monitoring approach to capture a much broader range of topics as part of the monitoring process and use all the information available to us to present a clearer view of risk and quality.
“This means we will evolve the approach we developed through the ESF to look at more of the issues that matter to people. We will develop clear areas of focus for our monitoring, based on existing Key Lines of Enquiry (KLOE) specifically targeting safety, access and leadership. We want to continue to iterate our areas of focus throughout the autumn and place greater emphasis on other areas, such as improvement cultures.”
On the issue of reintroducing onsite visits and inspections, he confirmed that
“…we are able to increase on-site activity, we’ll be widening our scope to include services where we have evidence that care needs to be improved as well as those services where we have evidence people may be at risk.”
Having said that though, Mr Trenholm confirmed that it is “unlikely” the CQC will return to its published frequency of inspections.
The CQC is moving away from the traditional “fixed schedule of inspections” approach to a more dynamic assessment.
The Care Quality Commission (CQC) has launched a consultation on its draft strategy for the future regulation of care.
The CQC has seen “a marked rise in the number of whistleblowers” contacting them which is driving its winter inspection activity.
The CQC has published its draft strategy “Changing regulation to improve care for all” setting out how it will regulate in 2021 and beyond.
What does a good Care Quality Commission (CQC) inspection look and feel like? We look at a recent CQC publication taking health and care providers through a good inspection.
I had a rather complicated case with very serious allegations. After thorough research I was fortunate to find Kings View Chambers. They were honest and upfront in their review of my situation from the outset, giving practical advice as to the best way forward and reasonable and affordable costings.
Speak to us today
Please contact us without delay if you are experiencing difficulties with the Care Quality Commission (CQC), inspection reports or issues with any other regulatory body or actions.